Privacy Policy

Last Updated: September 23, 2026

Introduction

This privacy policy explains how prime-raven collects, uses, stores, and protects personal information you provide when using our website and enrolling in our financial education courses.

We are committed to protecting your privacy and ensuring your personal data is handled responsibly and in compliance with UK data protection legislation.

Information We Collect

When you interact with our services, we may collect the following types of information:

• Personal identification information including name and email address
• Course enrollment details and preferences
• Communication records when you contact us
• Technical information about your visit, including browser type and IP address
• Cookie data as detailed in our separate Cookies Policy

How We Use Your Information

We collect and process your personal data for the following purposes:

• Processing course enrollments and managing your participation
• Communicating important information about courses and schedules
• Responding to enquiries and providing customer support
• Improving our website functionality and user experience
• Sending relevant educational resources when you've opted in
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Contract performance when you enroll in courses
• Legitimate interests in operating and improving our educational services
• Your explicit consent for marketing communications
• Legal compliance with UK regulations

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Course enrollment data is typically maintained for seven years for accounting and legal purposes. Marketing preferences are stored until you withdraw consent.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share data with:

• Service providers who assist in operating our website and delivering courses
• Payment processors for handling course fees
• Legal authorities when required by law

All third-party processors are contractually obligated to protect your data and use it only for specified purposes.

Your Rights

Under UK data protection law, you have the following rights:

• Access your personal data we hold
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Object to processing based on legitimate interests
• Request restriction of processing
• Data portability for information you provided
• Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

While we offer courses for children, enrollment must be completed by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 without parental consent.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or via email for enrolled students.

Contact Information

For questions about this privacy policy or how we handle your personal data, contact us:

Email: [email protected]
Address: 127 St Vincent Street, Glasgow, G2 5JF, United Kingdom

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.